AllSpeak AI Refund Policy
Last updated: 2026-10-08 (draft, pending legal review)
Purchases on our website
Our online reseller Paddle.com is the Merchant of Record for purchases on our website and processes refunds.
- Your first payment: if AllSpeak AI isn't right for you, ask within 30 days of your first payment for a plan and we'll refund it in full. This applies once per account.
- Renewals and further passes: ask within 14 days of the payment. We'll refund it if you haven't used the paid features since then, for example if you forgot to cancel.
- Problems on our side: if a paid plan didn't work as described and we couldn't fix it, we'll refund the affected period.
To ask for a refund, use the link in your Paddle receipt, go to paddle.net or write to allspeakai@gmail.com. Refunds go back to the original payment method, usually within 5 to 10 business days.
Purchases in Steam
Purchases made in Steam are sold by Valve. Request refunds through Steam Support; Steam's refund rules apply. If Steam can't refund a purchase that this policy covers, write to us.
Your legal rights
If you're a consumer in the EU or the UK, you have the right to withdraw from a purchase within 14 days. Paddle's Buyer Terms explain how this right works for subscriptions and digital content, including what happens when you ask to start using the service right away. This policy doesn't limit any right you have under the law where you live.
Chargebacks
Please contact us before you dispute a payment with your bank; a refund from us is usually faster. We may suspend an account while a chargeback is open.